← Back to London Jobs
Position Details
Responsibilities - Requirements Gathering & Workflow Analysis
- Collaborate with marketing teams to understand campaign goals, personalization needs, and automation requirements.
- Conduct interviews, working sessions, and discovery meetings to capture detailed business requirements and understand constraints across data, content, and technical systems.
- Break down email workflows into specific steps to identify inefficiencies and opportunities for improvement.
- Gather and track data on current-state processes to support continuous improvement and operational optimization.
- Documentation & Process Mapping
- Develop clear, structured documentation such as business requirements, functional specifications, user stories, and process flows supporting SFMC development.
- Maintain documentation libraries, ensuring version control and adherence to project standards.
- Translate complex marketing and t...