About the Role

We're looking for a Project Manager who loves making things work, someone who can spot when processes are off track, dig into why, and get the right people moving to fix it. You'll sit at the intersection of strategy and day-to-day execution, helping the business run smoothly, stay compliant, and continuously get better.

If you're someone who's energized by structure, data, and seeing things through to completion — this role is for you.

What You'll Do

• Make sure SOPs, SLAs, and quality standards are being followed across teams, and flag it when they're not.
• Monitor key business metrics daily, spot trends, and turn data into clear, useful reports for the team and leadership.
• Check whether what's happening on the ground actually matches the plan, and raise your hand when it doesn't.
• When someth...