Our client, a Top 5 Bank in Canada is looking to hire a Project Manager Non-IT to their team for an initial 12 months of contract with a high possibility of extension/conversion. This role is currently hybrid, 2-3 days a week in office in Toronto.

Responsibilities Include:

• Lead the execution of strategic sales-related projects for the Canadian Contact Centre, ensuring successful delivery on time, scope, and budget.
• Develop and manage project documentation, including business cases, project charters, schedules, budgets, and communication plans.
• Coordinate workstreams, establish clear roles through RACIs, and manage governance with senior stakeholders and steering committees.
• Collaborate with internal clients to define and document business requirements, ensuring alignment with desired outcomes.
• Oversee project execution by tracking dependencies, milestones, and activities, and proactively addressing risks and issues. ...