Client:
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A leading data management organization
Responsibilities:
Act as the primary point of contact for the customer with regards to services & projects
Identifying and tracking consultant and subcontractor availability
Providing real-time Project Management and reporting on all assigned projects
Providing ongoing engagement direction to internal delivery resources and subcontractors
Providing the revenue and cost forecast for the project assigned
Ensure the project is delivered aligned with the scope of work, and its financials
Providing revenues and costs waterfall figures for the projects assigned
Provide a proper closure of project to customers and internal teams
Ensure risks and issues are addressed in a timely manner and with a proper plan in place
Monitoring and reporting Customer Satisfaction...