Implementation Specialist

Department: Operations

Employment Type: Permanent

Location: Greater Montreal Metropolitan Area, Canada

Reporting To: Head of Implementation

Description

As an Implementation Specialist, you will play a key role in the successful delivery of client projects. Your primary focus will be to deeply understand how the platform works in order to configure solutions that meet client needs.

Over time, you will build strong expertise in the platform and its deployment, while gradually increasing your exposure to client interactions. The goal is for you to eventually manage your own projects end to end, while maintaining hands‑on involvement in configuration.

This role is ideal for someone early in their career who is looking to grow within a SaaS environment.

You will need a pragmatic, action‑oriented mindset, with a strong ability to communicate clearly and ...