Job Description

The primary focus of this role involves interaction, support and training for over 1700 CRM Platform users, Executives and critical Corporate functions on a broad range of operational as well as sales processes, tools and applications. Specific activities include identification and root cause analysis of process, data and platform issues, analysis of data, creation and delivery of training and/or knowledge for processes/tools, applications with a focus on but not limited to CRM, Salesforce platform functionality, Asset Management, Service, OnFocus, Vendor Credentialing, Digital Marketing and data preparation/matching/loading as required for various projects including but not limited to leads, OnFocus, territory alignment data for Olympus MSG teams and other ad hoc duties.

Job Duties