Elevate digital solutions with TELUS as a Product Operations Process Specialist. This full-time role spans process design, coaching, and stakeholder engagement in a hybrid work environment.
As a key player in product management and UX/UI design, you will drive the new operating model while embedding it in practice. This role requires expertise in documentation and hands-on coaching, enabling product teams to adopt innovative workflows. Your success hinges on the measurable impact on team performance and process adoption.
Key Responsibilities:
• Design and standardize the end-to-end product lifecycle
• Own Product Taxonomy governance structure
• Translate process requirements into practical implementations
• Create documentation including playbooks and process maps
• Coach teams to recognize and revise anti-patterns
Requirements:
• 5+ years in product-driven organizations or consulting
• Strong stakeholder management and communication skills
• Proficienc...