Elevate customer experience with Alfa Laval as a Product and Application Specialist - Service

This role emphasizes customer-centric support, technical assistance, and collaboration with internal teams.

As a vital force in the Service P&A group, you will provide expert product and technical support to both customers and internal stakeholders. Your responsibilities will include preparing complex service offers, identifying upgrade solutions, and ensuring smooth transitions between sales and operations. This role is integral to enhancing service quality and achieving customer satisfaction.

Key Responsibilities

• Provide superior customer service experiences
• Support service sales with estimates and quotes
• Identify upgrade solutions based on customer needs
• Manage offer backlog in CRM for timely delivery
• Collaborate with internal teams and distribution centers

Requirements

• Engineering deg...