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Position Details
- Support process mapping, analysis, and documentation activities
- Identify improvement areas and propose actionable solutions
- Ensure processes are followed up and compliance is maintained across teams
- Track and report process metrics and performance indicators
- Collaborate with stakeholders to gather requirements and implement enhancements
- Conduct as-is assessments to develop a clear understanding of current processes
- Identify pain points and opportunity areas, including potential benefits across different dimensions
- Support business and implementation teams throughout transformation and change management processes
- Document newly designed processes and customer journeys
- Facilitate business meetings and workshops at various stages of projects
Array
- Bachelor's degree in a relevant field
- 2-5 years of experience in process management, pr...