Drive operational excellence in corporate travel at MSC Canada as the Process Improvement Lead. Create and implement effective travel processes that meet complex organizational needs.
In this pivotal role, you will lead the implementation of the GRACE project while liaising with various departments to enhance operations. Your expertise in process design will ensure all documentation and workflows are efficient and clear. This role is fundamental in establishing the travel framework for future expansions.
Key Responsibilities:
• Oversee full GRACE implementation, ensuring successful project rollout
• Engage with internal and external stakeholders to advance project goals
• Design scalable travel processes in line with international service delivery
• Document project milestones and maintain SOPs for clarity
• Ensure compliance with governance and internal policies
Requirements:
• Proven operational and project management skills
• Strong ability to foster st...