**Job Description:**

The Procera Complete Clinical Specialist has specialized expertise in evaluating complex and routine dental prosthetic cases and plays a key role across different stages of the workflow. The Clinical Specialist guides each case through its lifecycle from initial intake and evaluation, ensuring that all clinical and technical details are accurately captured. He/she also communicates directly with customers regarding troubleshooting, information gathering, and case planning to provide an exceptional customer experience. The Clinical Specialist acts as a Subject Matter Expert (SME) in full arch and the associated analog, digital, or hybrid workflows to support and share knowledge with colleagues, supervisors, and customers. Overall, he/she plays a pivotal role in the success of our full arch cases both internally and externally.

+ Support new customers through onboarding calls to virtually walk them through our order submission process, required reco...