THE ROLE

Principals manage a portfolio of accounts, maintaining relationships with clients as they transition to Guidewire Cloud. They remain engaged and accountable for the full scope of the cloud transformation program, oversee internal and external communication, help customers maximize Guidewire’s current and future offerings, advocate for customers’ needs with partners and internal teams, and are accountable for the portfolio’s financial performance and revenue growth.

WHAT YOU'LL DO

• CUSTOMER SUCCESS AND PROGRAM MANAGEMENT
• Accountable for the success of Guidewire Cloud implementations, coordinating all roles across assigned projects and ensuring execution of critical steps in cloud transformation.
• Owns the overall P&L for the account, managing customer adoption and holding them accountable to key standards, including performance testing and success criteria.
• Leads strategic dialogues to leverage GWCP fea...