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Principal Incident Manager (North York)

Company: Questrade Financial Group

Location: toronto, London

Posted: June 15, 2026

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Position Details

Overview

Questrade Financial Group (QFG) provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. QFG uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. The role focuses on platform stability and incident leadership for a high-stakes trading platform.

QFG embraces a culture of innovation where technology serves people. The team values collaboration, continuous learning, and a forward-looking approach to AI as a transformational enabler. This position seeks a catalyst for change who can leverage AI to improve efficiency and deliver exceptional customer experiences. The environment supports hybrid work, diversity, inclusion, and opportunities for growth.

What You Will Achieve

  • Impact & Leadership : Serve as the central driver of platform reliabili...