Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.

Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.

Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Complete training in line with skill and business requirements.

Maintain service vehicl...