Mercier Consultancy is excited to announce a fantastic opportunity for a Portuguese-Speaking Technical Support Specialist for a leading electronics company based in Athens, Greece! In this crucial role, you will deliver high-quality technical support to Portuguese-speaking customers, assisting them in troubleshooting and resolving issues related to their electronic devices.

If you are enthusiastic about technology and possess a strong dedication to providing excellent customer service, this is an ideal role for you. Become part of our vibrant team and play a key role in ensuring customer satisfaction and loyalty!

Responsibilities

• Deliver technical support in Portuguese via phone, email, and chat for customers using various electronic products
• Efficiently diagnose and troubleshoot issues to enhance customer satisfaction
• Document all customer interactions and resolutions accurately in our support tracking system
• Work closely with te...