Mercier Consultancy is excited to offer a position for a Portuguese-Speaking Customer Support Representative for Imperial, with the convenience of working from home in Greece! In this dynamic role, you will provide exceptional support to our Portuguese-speaking clients, helping them with their inquiries and ensuring they have a seamless experience with our services.

This is a fantastic opportunity for individuals who are eager to work in a vibrant environment, and who have a passion for customer service. If you possess strong communication skills and a proactive approach to solving problems, we invite you to apply!

Responsibilities

• Handle customer inquiries in Portuguese through phone, email, and chat
• Assist clients with questions regarding products, services, and account management
• Document customer interactions and solutions accurately in our CRM system
• Collaborate with internal teams to address and resolve client issues