Patrique Mercier Recruitment FR is excited to announce an opportunity for a Portuguese Speaking Customer Service Representative in the Telecommunications industry. This position is ideal for individuals who are passionate about technology and customer service, offering the chance to join a dynamic team supporting a leading telecommunications company.

Responsibilities

• Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat, addressing inquiries and providing information related to telecommunications products and services.
• Assist customers with account management, billing inquiries, and technical support for telecommunications services.
• Handle customer complaints and issues with professionalism, ensuring effective resolution and customer satisfaction.
• Educate customers about product offerings, promotions, and service options to enhance their experience.
• Document all customer interactions...