Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Manufacturing industry. This position is perfect for individuals who are passionate about delivering exceptional service and support to clients in a dynamic industrial environment.

Responsibilities

• Provide high-quality customer service to Portuguese-speaking clients via phone, email, and chat, addressing inquiries regarding products, orders, and services.
• Assist customers with order processing, product information, and troubleshooting any issues.
• Collaborate with internal teams to ensure timely and accurate fulfillment of customer requests.
• Handle customer complaints and feedback professionally, striving to resolve issues and enhance customer satisfaction.
• Maintain up-to-date knowledge of the company’s manufacturing processes and product offerings to provide accurate information.