Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Logistics & Supply Chain industry. This position offers a chance to be part of a dynamic team that is dedicated to providing exceptional service to Portuguese-speaking clients involved in logistics operations.

Responsibilities

• Deliver high-quality customer service to Portuguese-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries regarding shipping, tracking, and logistics solutions.
• Coordinate with internal teams to resolve any logistical issues and ensure timely deliveries.
• Keep clients informed about the status of shipments and any potential delays.
• Document all customer interactions and maintain accurate service records for quality assurance.
• Provide solutions and support to enhance customer satisfaction and l...