Mercier Consultancy is excited to offer a fantastic opportunity for a Portuguese Speaking Customer Service Representative for an esteemed Insurance Company based in Greece. In this essential role, you will provide exceptional support to our Portuguese-speaking clients, assisting them with their insurance inquiries and policy details.

Your fluency in Portuguese will be crucial as you guide clients through their insurance options, help them understand their policies, and address any questions or concerns they may have. You will be part of a dedicated team focused on delivering outstanding customer service and ensuring client satisfaction.

Responsibilities

• Provide high-quality customer service in Portuguese via phone, email, and chat regarding insurance inquiries
• Assist clients with understanding their insurance policies, coverage options, and claims processes
• Resolve customer issues and complaints effectively and efficiently
• Maintai...