Mercier Consultancy is thrilled to present an exciting opportunity for a Portuguese-Speaking Customer Service Representative for our Client's Health Products Department, based in Greece. In this vital role, you will provide exceptional support to our Portuguese-speaking customers, assisting them with inquiries related to health products and wellness solutions.

Your fluency in Portuguese will be essential as you help clients navigate product details, benefits, and services, ensuring they receive top-notch customer care while making informed choices for their health and wellness needs.

Responsibilities

• Deliver outstanding customer service in Portuguese through phone, email, and chat regarding health product inquiries
• Assist customers with questions about product availability, usage, and benefits
• Handle order processing, returns, and effectively resolve customer complaints
• Document all customer interactions accurately in our CRM syst...