Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Construction Industry. This position is ideal for individuals who possess a strong customer service orientation and are interested in supporting clients in a dynamic and growing sector.

Responsibilities

• Provide outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to construction products, services, and project support.
• Handle order processing, product availability checks, and shipping inquiries.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Maintain comprehensive knowledge of the construction industry and the company’s product offerings.
• Document all customer interactions meticulously to facilitate further communication...