Patrique Mercier Recruitment FR is excited to announce an excellent opportunity for a Portuguese Speaking Customer Service Representative in the Banking industry. This position is ideal for individuals who are passionate about finance and customer service, dedicated to providing high-quality support to clients in the banking sector.

Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to their bank accounts, transactions, and financial products.
• Resolve customer complaints efficiently and ensure a positive banking experience for clients.
• Maintain comprehensive knowledge of bank products, services, and policies to provide accurate assistance.
• Document all customer interactions thoroughly and contribute to improving service processes.
• Collaborate with internal teams to addr...