Patrique Mercier Recruitment FR is thrilled to offer an opportunity for a Portuguese Speaking Customer Service Representative in the Automotive Industry. This role is designed for individuals who are passionate about automotive technology and are keen to provide exceptional service to Portuguese-speaking customers.

Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to automotive products, services, and technical support.
• Manage complaints effectively and strive to resolve issues to ensure customer satisfaction.
• Educate customers about product features and offers while providing comprehensive support throughout their purchase journeys.
• Collaborate with internal teams to escalate and resolve complex customer issues.
• Maintain thorough knowledge of the automotive industry's...