Mercier Consultancy is excited to offer an opportunity for a Portuguese Speaking Customer Service Representative for our Client in the AI & Technology sector. In this key role, you will provide exceptional support to our Portuguese-speaking customers, assisting them with inquiries related to innovative AI products and technology solutions.

Your fluency in Portuguese will be essential as you help clients navigate our offerings, troubleshoot issues, and effectively respond to their questions regarding product features and usage. You will play a significant part in ensuring a positive customer experience while supporting technological advancements.

Responsibilities

• Deliver high-quality customer service in Portuguese through phone, email, and chat regarding AI and technology inquiries
• Assist customers with technical support, product information, and troubleshooting
• Effectively resolve customer complaints and inquiries in a professional and...