Mercier Consultancy MD is excited to announce an opening for a Portuguese Speaking Customer Agent to join our team in Greece, supported by a fully paid relocation package. This role is ideal for individuals fluent in Portuguese who are eager to provide outstanding customer service in a dynamic environment. As a Customer Agent, you will assist Portuguese-speaking customers by addressing their inquiries and resolving issues to ensure a positive experience.

Key Responsibilities

• Provide excellent customer support in Portuguese via phone, email, and chat channels.
• Address customer inquiries related to products, services, billing, and technical issues.
• Resolve customer complaints efficiently, ensuring high levels of customer satisfaction.
• Maintain accurate documentation of all customer interactions in CRM systems.
• Collaborate with internal teams to improve service quality and customer experience.
• Stay updated on company ...