*** You must have a PDEADS certificate to apply. We cannot consider anyone without this certification. ***

Job Opportunity: Banking Customer Operations Expert

This is a great career opportunity for people looking to work in a high-level banking and financial services project. We are looking for local candidates in Lisbon to join a team focused on trust, great service, and safety, while supporting one of Portugal's biggest banks.

Role Overview

As a Customer Operations Expert, you will be the main contact for the bank's customers. Your job is to build a safe and trusting relationship with a wide range of clients while helping them manage their daily banking needs.

• Customer Help: Answer tricky banking questions and give detailed info about our products and services.
• Daily Operations: Process customer requests and carefully follow up on their banking transactions.
• Following Rules: