Mercier Consultancy is excited to offer a fantastic opportunity for a Portuguese Customer Agent to join a leading online marketplace team based in Greece. This role comes with fully paid relocation, allowing you to combine your Portuguese language skills with a rewarding career in a dynamic international environment.

In this position, you will be the primary point of contact for Portuguese-speaking customers, assisting them with inquiries, resolving issues, and ensuring a smooth and satisfying user experience on the marketplace platform.

Responsibilities

• Provide exceptional customer support to Portuguese-speaking clients
• Handle inquiries related to product listings, orders, payments, and general marketplace services
• Resolve complaints and provide timely solutions to enhance customer satisfaction
• Maintain accurate records of customer interactions and transactions
• Work collaboratively with internal teams to address complex custo...