**Your day to day**

+ Hotel systems and Guest Experience
+ Ensure daily IT check list is followed
+ Check the interfaces and connectivity of hotels
+ Attend user calls and resolve or align right team to action
+ Be the first point of contact for hotels users for any technical or application issues
+ Understand the requirements clearly from end user and provide solutions
+ Support and guide local IT resource
+ Creation/deletion of users id as per csa guide line
+ Train local hotel resource on WIFI signal testing and documentation
+ Coordinate with MSP for signal improvements
+ Coordinate with hotel front desk for guest WIFI feedback and find areas of improvement
+ Ensure CSA documents for assigned hotels are completed
+ Check the backup for previous night is completed without any error
+ Take manual backup in case of tape backup failure and documented
+ Backup tape are changed regularly and documented the inventory
+ Check all schedu...