Mercier Consultancy is excited to announce a fantastic opportunity for a Polish-Speaking Remote Assistance Representative for Mercedes-Benz, allowing you to work from the comfort of your home in Greece. In this essential position, you will provide exceptional remote support to Polish-speaking customers, ensuring they receive the unparalleled service they expect from a premier luxury vehicle manufacturer.

Your proficiency in Polish will be fundamental as you assist clients with inquiries related to vehicle features, maintenance, and customer service. By delivering knowledgeable and prompt responses, you will enhance the customer experience and strengthen loyalty among Mercedes-Benz enthusiasts.

Responsibilities

• Deliver high-quality remote customer assistance in Polish via phone, email, and chat for Mercedes-Benz clients
• Address inquiries about vehicle specifications, service appointments, and maintenance issues
• Effectively resolve customer ...