Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Player Support Specialist focusing on Riot Games accounts, based in Sofia, Bulgaria. This role is perfect for gaming enthusiasts who enjoy helping others and providing exceptional player support. You will be the primary point of contact for Polish-speaking players, assisting them with account management, technical issues, and gameplay-related inquiries to ensure a positive experience.

Key Responsibilities

• Provide high-quality player support to Polish-speaking customers through email and chat communication channels.
• Assist players with account-related queries, technical problems, and game-related questions.
• Ensure timely and effective resolution of player issues to promote player satisfaction and retention.
• Document player interactions and feedback accurately to aid continuous improvement of support services.
• Collaborate with internal te...