Mercier Consultancy is excited to announce an opening for a Polish-Speaking Customer Support Representative for our Ride-Sharing App Department in Greece! In this essential role, you will assist Polish-speaking users of our ride-sharing app, ensuring they have a seamless experience while using the platform. Your dedication to customer service will be key in addressing inquiries and resolving any issues our clients may face.

This position is perfect for individuals who thrive in a dynamic environment and have a passion for technology and transportation services. If you are eager to make a difference in the lives of our users, we invite you to join our team!

Responsibilities

• Provide support to customers in Polish via phone, email, and chat
• Assist users with questions about app functionality, bookings, and account management
• Document all customer interactions and resolutions accurately in our support system
• Collaborate with internal ...