Mercier Consultancy is thrilled to announce an opening for a Polish-Speaking Customer Support Representative in our Luxury Brand Retail Department! In this prestigious role, you will be the first point of contact for our Polish-speaking clients, delivering exceptional service and support as they explore our high-end luxury products. Your communication skills and dedication to client satisfaction will be key in providing memorable experiences.

This position is perfect for individuals who have a passion for luxury brands and are committed to delivering exemplary service. If you are enthusiastic, articulate, and have a keen eye for detail, we invite you to apply!

Responsibilities

• Provide customer support in Polish through phone, email, and chat
• Assist clients with inquiries related to luxury products, orders, and services
• Document customer interactions and solutions in our support systems
• Collaborate with internal teams to resolve cl...