Patrique Mercier Recruitment FR is delighted to announce an opening for a Polish Speaking Customer Service Representative in the Pharmaceuticals industry. This position is key to ensuring that Polish-speaking clients receive exceptional support and information about pharmaceutical products and services.

Responsibilities

• Provide outstanding customer service to Polish-speaking clients through multiple communication channels, including phone, email, and chat.
• Assist customers with inquiries related to pharmaceutical products, prescriptions, and health information.
• Handle customer complaints and queries professionally, ensuring that issues are resolved efficiently.
• Maintain up-to-date knowledge of the pharmaceutical products offered and relevant regulatory guidelines.
• Document all customer interactions accurately to ensure compliance and continuous improvement of services.
• Collaborate with internal teams, including sal...