Mercier Consultancy is excited to offer a fantastic opportunity for a Polish-Speaking Customer Service Representative for our Client's Health Products Department, based in Greece. In this essential role, you will provide exemplary support to our Polish-speaking customers, assisting them with inquiries related to health products and wellness solutions.

Your fluency in Polish will be vital as you help clients navigate product information, address their questions about health benefits, and support them in making informed decisions regarding their wellness needs.

Responsibilities

• Provide outstanding customer service in Polish through phone, email, and chat regarding health product inquiries
• Assist customers with questions about product availability, usage, and benefits
• Handle order processing, returns, and effectively resolve customer complaints
• Document all customer interactions accurately in our CRM system
• Collaborate with ...