Mercier Consultancy is thrilled to present an opening for a Polish Speaking Customer Service Representative for our Client's Food Delivery Platform, based in Greece. In this vital role, you will provide exceptional support to our Polish-speaking customers, assisting them with inquiries related to food orders and delivery services.

Your fluency in Polish will enable you to communicate effectively with clients, helping them navigate the food delivery platform, resolve issues, and ensure a smooth ordering experience. Your commitment to customer satisfaction will play a key role in enhancing our users' experience on the platform.

Responsibilities

• Deliver high-quality customer service in Polish via phone, email, and chat regarding food delivery inquiries
• Assist customers with order placements, modifications, and tracking
• Resolve customer issues, complaints, and queries efficiently and professionally
• Document all interactions accurately...