Mercier Consultancy is excited to announce a position for a Polish-Speaking Customer Service Representative for our Client's Fitness & Sports Equipment Department. In this essential role, you will provide exceptional support to our Polish-speaking customers, assisting them with inquiries about a wide range of fitness and sports equipment.

Your fluency in Polish will be crucial as you help clients with product information, order management, and any questions they may have about their fitness and sports equipment needs. By delivering outstanding customer service, you will contribute to our mission of promoting an active and healthy lifestyle.

Responsibilities

• Provide excellent customer service in Polish through phone, email, and chat concerning fitness and sports equipment
• Assist customers with product inquiries, order placements, and returns
• Effectively resolve customer complaints and inquiries in a professional manner
• Document...