Mercier Consultancy is excited to announce an opportunity for a Polish-Speaking Customer Service Representative to join our Client's Airline Reservations Department in Greece. In this vital role, you will provide exceptional support to our Polish-speaking customers, assisting them with airline reservations, flight inquiries, and travel-related services.

Your fluency in Polish will be essential in delivering clear and effective assistance to clients as they navigate flight options, make bookings, and resolve any issues related to their travel plans. You will play a key role in ensuring customer satisfaction and loyalty within the highly dynamic airline industry.

Responsibilities

• Provide outstanding customer service in Polish through phone, email, and chat for airline reservations and inquiries
• Assist customers with flight bookings, changes, cancellations, and special requests
• Effectively resolve customer complaints and issues in a timely ma...