Drive VIP services as a Player Development Executive at DraftKings. Engage and retain our premier players through strategic sales and tailored customer experiences.
As a Player Development Executive in Boston, you will play a crucial role in shaping our VIP experience. This position is centered on fostering loyalty among our top players and driving revenue through excellent service. Collaboration with internal teams and data-driven insights will enhance customer interactions and retention.
Key Responsibilities:
• Cultivate relationships with VIP players
• Boost revenue through effective customer engagement
• Implement and uphold VIP and responsible gaming policies
• Analyze data to identify player trends and opportunities
• Resolve customer issues in collaboration with teams
Requirements:
• Bachelor’s degree or 5 years industry experience
• Passion for improving player service
• Track record in operational efficiency strategies
• Ability to manage re...