POSITION SUMMARY:
The System Coordinator, Patient Accounts II serves as the secondary gatekeeper for the Nexus Health Systems Business Office. This position is responsible for handling Central Business Office incoming telephone calls, correspondence, and patient account documentation for accounts assigned aged 61+. Position confirms that the patient financial folder contains the completed and appropriate billed claims; billing account documentation supports the expected reimbursement for timely and accurate collections per the contract. The position creates Federal and State mandated reporting.
JOB-SPECIFIC RESPONSIBILITIES:
1. Responds to telephone calls, working with those that are routine in nature, or routing the appropriate staff member as calls occur.
2. Confirms admission documentation from the facilities and the CBO biller; the claim documentation is accurate compared to the assigned payer per contract guidelines.
3. Communicates internally/externally to ...