Exceed internal and external customer expectations by building strong relationships and delivering customer‑centric solutions; role‑model, coach, and reinforce customer service expectations on a daily basis for all staff
Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labour, monitor margin, and control shrink
Act in the patient’s best interest to implement and support patient‑centered care through professional scope of practice and team delivery of company programs
Inspire a positive, patient‑focused culture and experience, product availability and customer service standards while developing and monitoring business plans to deliver on KPIs
Actively engage in all areas of Fusion to ensure the patient/facility experiences seamless care and a consistent pharmacy experience across locations
Be an ambassador to uphold and instill company values,...