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Personal Lines Account Manager

Company: Impact Recruitment

Location: Toronto, London

Posted: March 11, 2026

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Position Details

Our client is currently seeking a Personal Lines Account Manager to join their team in Downtown Toronto! In this role, you’ll be responsible for overseeing and servicing personal insurance policies, supporting clients with questions and claims, and delivering outstanding customer service.

Benefits & Perks


  • Hybrid work available from first week with equipment supplied by employer for working from home

  • Comprehensive benefits package

  • Paid time off + flex days

  • RRSP matching

  • Education reimbursement

  • Growth opportunities internally
  • Responsibilities

  • Manage a portfolio of personal lines clients, handling new business, renewals, policy changes, claims support, and day-to-day inquiries

  • Deliver exceptional customer service through phone, email, and in-person interactions, ensuring timely follow-up and clear documentation in Acturis

  • Collaborate with insurers to sec...