Role Overview

Based at the newly opening BMO Gilmore Station branch at 7150Kerr Street. Fluency in English and Korean or Mandarin is preferred. Availability Monday to Saturday is required.

Responsibilities

• Deliver exceptional service to BMO customers and prospects.
• Identify customer needs and provide advice and guidance regarding financial solutions that are in the best interests of customers.
• Collaborate with BMO partners to identify referral opportunities that further grow the customer’s relationship.
• Welcome and guide customers entering the branch lobby, offering advice on available digital and self‑serve options to simplify banking.
• Conduct client conversations about banking services, recommend alternative channels, and provide personal banking and investment advice.
• Meet customer transaction‑based needs with seamless execution.
• Review customer profiles, engage in needs‑based conversations, id...