Join AMA Insurance as a Claims Performance Specialist and shape the future of claims management. This hybrid role focuses on driving change and enhancing operational efficiency.
As a key player in AMA’s claims department, you will lead end-to-end performance initiatives while fostering an environment for continuous improvement. You'll collaborate closely with various teams and leverage data and AI to create actionable insights that enhance both member experience and claim handling.
Key Responsibilities:
• Lead initiatives from problem identification to execution
• Reinforce new practices to ensure lasting improvements
• Analyze data and KPIs for focused performance insights
• Implement digital tools to reduce manual efforts
• Partner with cross-functional teams for effective change adoption
Requirements:
• Extensive experience in Auto and Property claims
• Strong operational knowledge and ability to interpret policies
• Proficient in data analysis and r...