Step into a rewarding role as a full-time Patient Services Specialist with FYidoctors Hope clinic, where you'll enhance patient interactions and support health care excellence. Engage with patients directly while managing their needs in a collaborative environment.
Your role includes welcoming patients, managing appointments, and performing crucial pre-tests to ensure comprehensive eye care. You’ll also handle billing, support eyewear fittings, and maintain a high standard of customer service, making every patient feel valued and cared for.
Key Responsibilities:
• Greet patients and manage check-ins efficiently
• Conduct pre-testing for eyewear and eye care
• Schedule and coordinate patient appointments
• Assist with eyewear pickup and minor adjustments
• Foster a positive patient experience through service excellence
Requirements:
• Retail experience is a valuable asset
• Comfortable using MS Office and other technologies
• Proven communication and int...