Become a key member of LifeLabs as a Patient Service Centre Assistant and ensure an outstanding experience for every customer. You'll focus on welcoming clients and resolving issues, all in a full-time capacity.
As the first point of contact at LifeLabs, you will play a vital role in customer service with various shifts available. Your responsibilities include managing patient entry into the queue system and ensuring accurate requisition details. You'll handle specimen processing while promoting SMS services to enhance the customer experience.
Key Responsibilities:
• Welcome customers with focused attention
• Resolve customer issues efficiently
• Manage patient demographics and requisition input
• Process incoming specimens and preparations for courier
• Maintain a clean and organized workspace
Requirements:
• 1–3 years of customer service experience
• High School diploma or equivalent
• Strong communication and interpersonal skills
• Ability to work...