In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the general supervision of the Manager or designate, and in alignment with the program policies, the Patient Navigator is responsible for client/patient selection, assessment and recruitment to the program. The Patient Navigator guides the development and implementation of improvements to the provision of services for selected clients/patients, and undertakes the provision of services to these clients. In collaboration with members of the program team, the Patient Navigator provides support, information, education and follow‑up to identified stakeholders to ensure continuity of care and to achieve optimal clinical outcomes and client/patient sati...