JOB SPEC

We are looking for an exceptional Patient Coordinator to carry out administrative duties and to provide a professional and friendly atmosphere for our patients in our new clinic in Clonmel opening in July/August. Understanding the importance of thorough follow up communications and delivering on set targets. This role will require communication across various social channels, email and over the phone and flexibility. Part-time 3 days a week. Weekends and evenings.

Key Responsibilities: Diary Management: Scheduling appointments, assisting patients with all queries via phone, messages and emails and back filling any cancellation with our patient priority list.

Patient Communication: Calls, maintenance of messages and email inboxes. Delivery of 5 star Customer Service: Welcoming patients, checking in , ensuring patients have a comfortable, safe and enjoyable visit and assisting them in checkin...