Join Shoppers Drug Mart as a Patient Care Supervisor in Mississauga, Ontario. Lead a dedicated team focused on delivering outstanding patient service and program implementation in healthcare.
In this temporary full-time role, you will manage the Patient Care Supervisor/Patient Care Coordinator team's daily operations. Responsibilities include monitoring patient assignments, coaching staff, and ensuring alignment with organizational goals and service agreements. Your leadership will foster a collaborative environment that drives positive patient outcomes.
Key Responsibilities:
• Supervise the patient assignment process effectively
• Ensure processes align with business and client expectations
• Meet Service Level Agreements and KPIs consistently
• Manage performance reviews and team meetings
• Advocate for patients regarding medication funding solutions
Requirements:
• University degree required
• Leadership experience in healthcare or pharmaceuticals desir...