Job Summary/Purpose
Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; insures that all state, federal and MUSC policies and procedures are followed. Functions in the Patient Admissions Department.
Key Responsibilities
- Assist Patient Access Representative I staff, providing guidance on registration procedures, insurance verification, and customer service best practices.
- Serve as a subject matter expert in patient access workflows, policies, and procedures, assisting staff with complex registration issues, insurance inquiries, and patient concerns.
- Coordinate patient flow and scheduling, ensuring efficient and accurate registration, appointment scheduling, and check‑in ...